Terms & Conditions

General

This is a legal and binding agreement between you, the user (referred to as “User” or “You”) of the Programs, provided by Us through the Website or any other mode, whether online or offline, and Pickl (referred to as “We”, “Us” , “Our” or “Pickl”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

Registration Data shall mean any data asked by Pickl and submitted by You including but not limited to the name and address of the individual or the company represented by any individual, type of business, general information about the company, or the individual and any identification number. Pickl offers curated and specially designed online higher education and industry-relevant certification programs and career assistance services (“Programs” or “Program”)

The domain name www.pickl.ai (hereinafter referred to as "Website") is owned by TransOrg Solutions and Services Pvt. Ltd., a company incorporated under the Companies Act, 1956 with its registered office at D-100 South City-1 Gurgaon - 122001, Haryana India (hereinafter referred to as "TransOrg Analytics").

The use of the Website and services are governed by the following Terms and Conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Pickl and these Terms and Conditions including the policies constitute Your binding obligations, with Pickl.

When You use any of the services provided by Us through the Website, You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms and Conditions and shall be considered as part and parcel of this. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time without any prior written notice. It is Your responsibility to review these Terms and Conditions periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms and Conditions, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website and the services provided by the Website.

These Terms and Conditions shall apply to Pickl hosted Linked groups, WhatsApp groups, Facebook groups, Instagram pages, Facebook pages, email/SMS/phone communications and other social media forums hosted by Pickl, which shall be deemed to be part of the Website. You acknowledge that certain parts of the Pickl hosted forums, as mentioned above, are provided by third-party service providers, and you agree to abide by their Terms and Conditions. Pickl shall not be responsible for any disruption of services caused by such third-party service providers.

Communications

When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Indemnification

You indemnify Pickl and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of your actions on the Website arising out of (a) your use or attempted use of the Website or Programs available on the Website in violation of the Terms; (b) your violation of any law or rights of any third party; or (c) information or Content that you or others post or otherwise make available on the Website or through any Program, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights. You specifically waive any claims that you may have in this behalf under any applicable law.

User Conduct Policy

Whether you have enrolled in a Program or are simply browsing the Website, once you have accessed the Website or Programs, you shall be considered a ‘User’ for the purpose of these Terms and Conditions. You are responsible for all your activities in connection with the use of the Website and Programs. You hereby agree to fully comply with all applicable local, provincial, state, national and foreign laws, treaties and regulations in connection with such use. You shall not resort to any unethical practices while using the Website.

Without limitation, you will not post or transmit, or cause to be posted or transmitted, any communication or solicitation or other "phishing", "pharming" or "whaling" message designed or intended to obtain password, account, personal information, confidential information or private information from any other user of the Website or any other third party whatsoever. However, if any such event does take place, Pickl shall not be liable for any loss of data or if the user’s device, computer or any other property is compromised in any manner.

You acknowledge and agree that Pickl has the right to report any and all suspicious or illegal activity to the appropriate legal or police authorities without notice to you.

During your use of the Website and Programs, you will:

  • not harass other users, students, attendees, support agents or visitors;
  • not create an atmosphere of disharmony, hostility within student groups;
  • notify the instructors, faculty team and or administrative team immediately if you become aware of any other user cheating or breaching these Terms and comply with the requirements of the specific applicable code of conduct, if any, relating directly to a Program into which such user is enrolled.

User Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password.

Any access and enrolments to our Programs through registrations is non-transferable. You agree that you will never divulge or share access to your User Account with any third party for any reason. You also agree that you will create, use and/or access only one User Account, and that you will not use any User Account other than your own.

Upon payment of the Program fees – in part or whole, depending on the Program – Pickl shall deliver the Terms and Conditions of the Program and grant you access to the Program. The invoice may be provided to you along with the email confirmation. This shall be a proof of delivery against the successful payment of fees.

Owing to certain exceptional circumstances, if Pickl has granted you access to a Program pending payment, and We do not receive payments within the stipulated time periods, Pickl may, at its own discretion, withdraw your access to the Program without giving any prior notice.

In setting up your User Account, you may be prompted or required to enter additional information, including but not limited to your name and email address. Additional information may be required to confirm your identity. You understand and agree that all information provided by you is accurate, current and complete and that you will maintain and update your information to keep it accurate, current and complete. You acknowledge that if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your use of the Website and your enrolment into a Program, to the extent applicable.

In addition to the registration process, as part of your use of the Website or participation in the Programs, we may obtain certain information about you and your performance in the Programs. Some of this information may be Personally Identifiable Information. We may use, maintain and store this information to provide certain services to you now and in the future.

Access to the Programs is restricted to attendees or students who have specifically been granted access by Pickl. By registering your User Account, you agree that you will abide by these Terms and any terms specific to the Program.

If you are not able to access the Programs after the complete payment, you should contact your relationship manager or the point of contact person that you may have with us.

Payment Terms

To make payment for any Program offered by Pickl through the Website, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). We do not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the Programs. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case Pickl’s third-party payment provider stores any such information, Pickl will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and We are in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever.

Failure to pay the applicable Program fee may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. We do not support all payment methods and currencies for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.

If you begin your enrolment with a free Program available on Pickl, You may be ineligible for certain features of a Program as mentioned on the Website.

Programs Usage

Pickl reserves the right to cancel, modify or reschedule any Program or live lectures/webinars, or to alter, modify or rearrange the schedule of topics, as well as the point value or weight of assignments, tests, quizzes, exams, projects and other such evaluations of progress. You also understand that Pickl may modify or discontinue all services related to its Programs at its sole discretion. You agree that We shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms and Conditions shall be construed to obligate Us to maintain and support the Programs or any part or portion thereof or any associated services.

You agree that Pickl shall be under no liability whatsoever to you in the event of non-availability of the Website or any portion thereof occasioned by Act of God, war, disease, revolution, epidemic, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster or any other cause whatsoever beyond the control of Pickl.

You shall be exclusively responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access, receive or use the Website, including, without limitation, hardware devices, software, and other internet, wireless, broadband, phone or other mobile communication device connection services. You shall be exclusively responsible for ensuring that such equipment or ancillary services are compatible with the Website, and you shall be responsible for all charges incurred in connection with the use of the Website and Program in connection with all such equipment and ancillary services.

Accreditations and Certifications

Pickl is NOT a University, but an education service provider, offering curated Programs and Programs in association with Indian/International universities, educational institutions etc. (each an “Educational Partner”). Pickl may offer a credential or other acknowledgement for participants who have satisfactorily demonstrated mastery of the Program material. The decision to award any such credential acknowledgement to a given participant will be solely at the discretion of Pickl. Pickl may decide at its sole discretion whether to provide a record concerning a participant’s performance in a Program. The format of any credential or other acknowledgement, and of any performance, provided by Pickl relating to Programs will be determined by Pickl at its sole discretion and may vary from Program to Program.

You will be awarded a certificate of successful completion of a Program (“Program Certificate”) only upon fulfilling the criteria and requirements of Pickl and its Educational Partners where the Program is provided in association. You acknowledge that any such Program Certificate awarded may or may not be affiliated to any Educational Partner and may not stand in the place of a course taken with an Educational Partner or convey academic credit or certification for any Educational Partner.

If you are taking a Program for academic credit or certification as a student of, or otherwise through, an Educational Partner, any such credit or certification may only be awarded directly by the Educational Partner based on its own policies and procedures, and you may be required by that Educational Partner to be registered or enrolled with the Educational Partner in order to receive credit or certification; and, in any event, Pickl will not have any authority or responsibility with respect to any award of academic credit or certification provided by an Educational Partner for a Program.

You acknowledge and agree that any Program offered in association with an Educational Partner may be subject to the terms, policies and procedures of the applicable Educational Partner in addition to Pickl’s Terms and Conditions. Without limiting the foregoing, if you are a student registered or enrolled at, or are otherwise attending, an Educational Partner and are taking a Program for credit or certification through that Educational Partner, you acknowledge and agree that (a) the Educational Partner may have its own terms, policies or procedures regarding your eligibility to participate in the Program, your participation in the Program, the requirements or prerequisites for receiving credit or certification for the Program, and/or your educational or student records as they may relate to your participation and performance in the Program, and (b) your educational or student records are maintained by the Educational Partner, including for purposes of assigning credit or certification, and not Pickl.

Intellectual Property Rights

“Content” means any and all information and data, which may include but not be limited to text, software, scripts, graphics, maps, photos, sounds, music, videos, logos, offers, advertisements, interactive features and other materials.

The Website, Programs and related services are owned and operated by Pickl. All Content or other material available on the Website or through the Programs, including but not limited to online/live lectures, speeches, video lessons, quizzes, presentation materials, assignments, programming assignments, programs, code, and other images, text, layouts, arrangements, displays, illustrations, documents, materials, audio and video clips, HTML and files (collectively “Pickl Content”), are the property of Pickl, and are protected by copyright, patent and/or other proprietary intellectual property rights under Indian and foreign laws.

Pickl logos, trademarks and service marks that may appear on the Website and in the Program are the property of Pickl and are protected under Indian and foreign laws. In addition, elements of the Website are protected by trade dress and other Indian and international intellectual property laws and may not be copied, reproduced, downloaded or distributed in any way in whole or in part without the express written consent of Pickl.

As a condition of accessing the Website and/or using the Programs, you agree not to (a) reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose any Pickl Content or any portion of it thereof, other than as expressly allowed under these Terms and Conditions; and (b) use the Pickl Marks or the name, trademarks, service marks, or other materials of any Educational Partner in connection with, or to transmit, any unsolicited communications or emails or for any other unauthorised purpose.

Please verify all Content prior to use. In the event you come across any Content that is incorrect, infringing, offensive, indecent or objectionable, please notify us immediately at the address mentioned in the Contact Us page.

Termination of Rights

You agree that Pickl, in its sole discretion, may deactivate your account or otherwise terminate your use of the Website or enrolment to a Program with or without reason, including, without limitation, if Pickl believes that you have (a) breached the Terms and Conditions; (b) infringed the intellectual property rights of a third party; (c) posted, uploaded or transmitted unauthorised Content on the Website; or (d) violated or acted inconsistently with the letter or spirit of these Terms and Conditions or any other applicable code of conduct. You agree that any deactivation or termination of your access to the Website or Programs may be effected without prior notice to you and that Pickl shall not be liable to you nor any third party for any termination of your account or enrolment into a Program. You also acknowledge that Pickl may retain and store your information on Pickl’s systems notwithstanding any termination of your account or enrolment into the Programs.

General Website Usage Terms

You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:

1)   You shall not display, upload, publish, transmit, update or share any information which:

  • belongs to another person and to which You does not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  • is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  • harasses or advocates harassment of another person;
  • involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
  • promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • contains video, photographs, or images of another person (with a minor or an adult).
  • tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  • engages in commercial activities and/or sales without Our prior written consent;
  • solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
  • interferes with another USER's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;
  • refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use;
  • harm minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
  • deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
  • shall not be false, inaccurate or misleading;
  • shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
  • shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

2)   You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of Pickl or others.

3)   You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

4)   You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request.

5)   We shall have the right, but have no obligation, to monitor any feedback, comment or review posted on Our Website. We shall have the right to remove or edit any content that in our sole discretion violates or is alleged to violate any applicable law or these Terms and Conditions. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE EMAILS AND MESSAGES. Please be advised that such Content posted does not necessarily reflect Our views. In no event shall We assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of content and/or appearance of content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

6)   It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy. If You object to Your Information being transferred or used in this way please do not use Website.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

If the case may be, We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, We do not warrant that:

  • This Website will be constantly available, or available at all; or
  • The information on this Website is complete, true, accurate or non-misleading.
  • We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. We do not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Limitation of Liability

In no event We shall be liable for any special, incidental, indirect or consequential damages of any kind in connection with these Terms and Conditions, even if user has been informed in advance of the possibility of such damages.

Undertaking and Governing Law

By accepting the Terms through your use of the Website, you certify that you are 18 years of age or older. If you are under the age of 18 or under the legal age in your jurisdiction to enter into a binding contract, you may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by the Terms. If you are a parent or legal guardian agreeing to the Terms for the benefit of a child below 18, be advised that you are fully responsible for his/her use of the Website, including all financial charges and legal liability that he/she may incur. By using the Website, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all of the terms and conditions set forth herein. Terms shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Gurgaon.

Arbitration

Any dispute or claim arising out of this Agreement shall be settled amicably and failing to which, the dispute shall be referred for arbitration according to the Arbitration and Conciliation Act 1996. There shall be three arbitrators, each party appoints one arbitrator and the third arbitrator is appointed by the two appointed arbitrator. The seat of arbitration shall be Gurgaon, Haryana.

Contact Us

For any queries and information, we can be contacted at our registered address mentioned on our Contact Us page.

Privacy Policy

Pickl.AI

Pickl, operating under the brand name Pickl and owned completely by TransOrg Solutions and Services Pvt. Ltd. (“TransOrg Analytics”) herein referred to as “We”, “Us” , “Our” , “Company” or “Pickl”, offers curated and specially designed online higher education and industry-relevant certification programs and career assistance services (“Programs” or “Program”)

This privacy policy governs your use of the website www.pickl.ai (the "Website") and the other associated applications, products, websites and services managed by the Company..

This Privacy Policy (the "Policy") is of utmost importance and significance hence it is imperative that you read this Policy carefully before using the Website, our services and products, along with the Terms and Conditions ("Terms and Conditions") provided on the Website. Your use of the Website, or any services in connection with the Website or products (the "Services"), or registrations with us through any modes or usage of any products through any medium shall signify your acceptance of this Policy and your agreement to be legally bound by the same.

If you do not agree with the terms of this Policy, do not use the Website, our products or avail any of our Services.

User Provided Information

The Website/Services/products/Programs obtains the information you provide when you register for the Services or Programs. When you register with us, you are required to provide certain information about but not limited to your name, email address, phone number , the name of the company, address and phone number. The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as "Information" in this Policy.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that would assist us in personally identifying you (Personal Information) or allows us to contact you.

We will not differentiate between who is using the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials.

Automatically Collected Information

In addition, the Website/products/Services may collect certain information automatically, including, but not limited to, the type of the computer/laptop you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website/Services/products.

We may use an outside payment gateways or credit/debit card processing company to bill you for the Programs and/or Services that we provide. These companies do not retain, share, store or use personally identifiable information for any other purpose.

We also use the latest technology available in the market to process your payments using payment gateways. Whilst we take all measures to protect your information in relation to payments made using credit or debit cards, we shall not be liable for any transaction that is declined or any unauthorised charges that have been levied to your card or any fraudulent transactions that have happened on your card.

Use of your Personal Information

We use the collected Information to analyse trends, to conduct research, to administer the Services/products/Progarms, to learn about each user's learning patterns and movements around the Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the products and our Services. We will share your information with third parties only in the ways that are described below in this Policy. We shall use your Information only for internal purposes and in relation to the services as mentioned in this Policy and/or in the Terms and Conditions. We shall not share your Information with any third party for commercial purposes.

We may use the individual data and behaviour patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyse the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added applications, products, information and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade or rent your Information to any third party unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your personally identifiable information. We do not use your information for racial or religious profiling and hence we do not ask information relating to your racial or ethnic origin, political opinions, religion or other beliefs, health etc. on or through the Website or otherwise to us.

We will occasionally send email or SMS or contact you to communicate about our Services, products and Programs, as they are considered an essential part of the Services/products/Programs you have chosen.

In the following circumstances, we shall disclose your Personal Information:

  1. As required by law, such as to comply with a subpoena, or similar legal process;
  2. As required by law, such as to comply with a subpoena, or similar legal process;
  3. To enforce applicable Terms and Conditions, including investigation of potential violations thereof;
  4. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
  5. With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;
  6. To protect against imminent harm to the rights, property or safety of the Website/Services or its users or the public as required or permitted by law;
  7. With third party service providers in order to personalize the Website/Services/products for a better user experience and to perform behavioural analysis;
  8. Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

Cookies

Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyse information that does not contain Personal Information for trends and statistics.

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Policy applies solely to information collected by our Website.

Alerts

We may alert you by email or phone (through SMS/call) to inform you about new Services/Programs offerings or any other information, which we feel might be useful for you.

Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.

Security

We are concerned about safeguarding the confidentiality of your Information hence we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you.

For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Services/products/Website/Programs. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

How Long Do We Retain User Data?

Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Log information

When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Amendments to the Policy

As the Company evolves, this Policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

We believe that, every user of our Services/products/Website/Programs must be in a position to provide an informed consent prior to providing any Information required for the use of the Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India. You expressly provide your consent that you will use the Website only for the purposes as mentioned in this Policy and/or Terms and Conditions and that you will not use the Website or the products or services in any illegal or unlawful ways including but not limited to providing any comments that is blasphemous, has a political belief, against the integrity of the country and/or pornography. Any such information found shall be immediately deleted by our administrators and you shall be blocked permanently from using our services in the future.

Contact Information

Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at our registered office, mentioned on our Contact Us page.